Frequently asked questions

Instructional videos

How to register for a webinar
Getinge Educational Institute website overview


Who do I contact for support?

Phone: +1 614-224-0664 ext: 1

How do I create an account?

On, select “Sign in” located towards the top right corner of the page.\ Then select “Don’t have an account? Create one”

  • Fill out the required fields for the form to create an account. A red asterisk is placed at the end of each field description to indicate a field is required. An example red asterisk is at the end of this sentence.*
    Username: * Only letters and digits are allowed in the Username field.
    Password: * Letters, numbers, and at least one special character are allowed in the Password field.
    First Name: * Enter your given First Name
    Last Name: * Enter your given Last Name
    Country: * Choose your country from the drop-down menu listing countries.
    Time Zone: * Click “—Select—”to choose your time zone from the drop-down menu
    Facility/Hospital Name: * Enter your hospital or company name

  • I agree with the Terms of Use * Select the box to the left of the words, “I agree with the Terms of Use.” Selecting this box will toggle a check-mark. A check-mark is needed to agree with the Terms of Use.

How do I obtain a certificate after a webinar?

  1. Once the webinar is complete, return to the program page in the webinar section (This will be the same page where you originally registered to attend the webinar)
  2. Mark the course as completed after the desired session is past the scheduled date and time
  3. To do this, scroll to the middle/left of the course page and select “Mark Completed
  4. Begin the assessment by selecting “Start Assessment
  5. After successful completion of the assessment test, please complete the “Evaluation
  6. Upon completion of both the post-assessment and evaluation, you will now see the verbiage “Print Certificate

Do all courses have a post-assessment?

No.  Many courses do not have a post-assessment.
All programs do have an evaluation for that must be completed and submitted before you can receive a certificate of completion.

How do I register and attend a webinar?

Note: The web seminars are live and available only on the day they are scheduled.

  1. Launch
  2. Select the “Live & Recorded Webinars” OR “Search using product category” categories available on the home page.
  3. Navigate to the desired webinar and open the course page.
  4. View all web seminar sessions on the course page to find the desired date and time.
  5. Select “Register” next to the desired session.
  6. Use the Session description to locate the Webinar information, including the Webex Link for the webinar.

How do I resume a previously started eLearning?

Note: The web seminars are live and available only on the day they are scheduled.

  1. Launch
  2. Select the “Your Courses” tab on the top navigation bar.
  3. Navigate and select the desired course you would like to launch.
  4. Select the “Continue” button or refer to the dropdown button right of it and select “Launch”.

Why do I need an account before I can register to attend a webinar program or launch an eLearning program?

The process of signing up for an account is so that we can ensure your information is associated with your program evaluation, post-assessment test, and then transferred to your certificate.

Will I have to enter my information on the website each time I attend a program?

No. The process for signing up for an account is a one-time process. Going forward, you will simply have to log in to the account and click the Register button on the web seminar page.

What is Getinge’s commitment to General Data Protection Regulation (GDPR)?

At Getinge, we are committed to ensuring security and protecting the personal information that we process. We have data protection teams committed to ongoing review and vigilance of all matters within the scope of GDPR so that a process of continual assessment, risk management, and improvement is embedded in our organization.

Our GDPR preparations have included a comprehensive review of relevant internal processes, procedures, and documentation. Additionally, we have and continue to actively develop and implement data protection policies, procedures, controls, and security measures for GDPR compliance.

What does Getinge do with my information it has gathered?

Getinge uses your information for the Getinge educational program(s) you have selected only. The information you supply us is not sold to third parties, nor does it enroll you in our marketing e-mail list.

How do I access the new webinar platform ON24?

Getinge has switched from Webex to ON24 for hosting live webinars as of January 2024.  The link below provides a quick attendee user guide.

ON24 user guide

GDPR Compliance Statement
Data Subject Request Form
Patent Marketing Index
Web Policy